Completing your KYC on Onboard Wallet

You can send, receive and swap crypto on Onboard Wallet, without completing KYC.

However, to buy and sell crypto with cash, we need to verify your identity. This is to ensure safe and secure peer-to-peer trades with other users on the platform.

To verify your account, you’ll need to provide a proof of ID (such as an international passport, driver’s license, or National ID), take a video selfie, and verify your phone number. Verification usually takes a few minutes, and we guarantee the security & privacy of your data.

The video below shows you how to complete your KYC on Onboard Wallet:

Unsupported Countries

Our commitment towards proactive compliance with local regulations has restricted our ability to allow users from specific countries/regions to be able to verify their KYC information on Onboard.

Here's a list of countries we do not support:

Afghanistan
Algeria
Belarus
Burundi
Central African Republic
China
Comoros
Congo (The Democratic Republic of the)
Congo (The Republic of)
Cuba
Gambia (The)
Iran (Islamic Republic of)
Iraq
Korea (The Democratic People's Republic of, North)
Kyrgyzstan (AKA Kyrgyz Republic)
Lebanon
Liberia
Libya
Maldives
Myanmar
Nicaragua
Russian Federation
Sao Tome and Principe
Serbia
Somalia
South Sudan
Sudan
Suriname
Svalbard and Jan Mayen
Syrian Arab Republic
Tajikistan
Togo
Tokelau
Turkmenistan
Ukraine
United States of America
Uzbekistan
Venezuela (Bolivarian Republic of)
Wallis and Futuna
Yemen (Republic of)
Zimbabwe

Updated on: 12/10/2024