Articles on: Onboard Pay

What are the steps to verify my Onboard Pay account?

To ensure we comply with regulations and maintain a secure platform, all users must complete a few verification steps before using Onboard Pay. Even if you’re already verified on Onboard Wallet, additional verification is required to use Onboard Pay.

Here are the steps:

1. Personal Information:
Provide your basic details, like your name and email. If you’ve already verified on Onboard Wallet, this information will be prefilled for you.

2. Questionnaire (for onramp users):
If you’re looking to buy stablecoins (onramp), you’ll need to fill out a brief form explaining your transaction needs. This helps us review and approve your account for buying stablecoins.

3. ID Verification (KYC):
Complete the KYC process to meet compliance requirements. This step is required even if you’ve completed KYC for Onboard Wallet, as we need to meet the specific regulations for Onboard Pay.

Once all steps are completed, you’ll be ready to start using Onboard Pay to buy stablecoins or cash out to EUR/USD.

Updated on: 07/11/2024

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