How do I track my transaction status?
Once you’ve initiated a transaction, you can easily track its status through any of the following:
Pending: This applies only when buying stablecoins. At this stage, we’ve provided you with the unique deposit details, and we’re waiting for your payment to be received. If you haven’t made the payment yet, you can cancel the transaction while it’s in this status.
In Progress: We’ve received your funds, and the payout is being processed.
Completed: The transaction has been successfully processed, and the funds have been sent.
Failed: The transaction couldn’t be completed. You can find more information in the transaction details.
If your transaction shows as failed or you’re not seeing an update after the expected processing time, check our article on what to do if your transaction doesn’t go through.
Pending: This applies only when buying stablecoins. At this stage, we’ve provided you with the unique deposit details, and we’re waiting for your payment to be received. If you haven’t made the payment yet, you can cancel the transaction while it’s in this status.
In Progress: We’ve received your funds, and the payout is being processed.
Completed: The transaction has been successfully processed, and the funds have been sent.
Failed: The transaction couldn’t be completed. You can find more information in the transaction details.
If your transaction shows as failed or you’re not seeing an update after the expected processing time, check our article on what to do if your transaction doesn’t go through.
Updated on: 01/11/2024
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